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  • Quality policy

Quality policy

QUALITY PLEDGE

We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the "best" in our business. Quality is not just another goal; it is our basic strategy for survival and future growth. Hence our principals include the worlds most renowned and quality conscious names.

PRIORITY

Our customers demand and warrant a high quality product therefore it is our duty to fulfill all their demands. If we don't, they will find someone who can. If the customer’s needs are unclear, it is our job to seek out a better understanding of their requirements/specifications. If we fail at any time, then we must determine what went wrong and make sure it doesn't happen again.

OBJECTIVES

Our objective is to provide the customer with what they need for their specific application -nothing more, nothing less. This way we make sure their budget is best utilized with minimum wastage in getting items they do not require. We provide them with options that not only save their money but make procurement simpler and faster. If our customers have an idea in mind we provide free of charge consultation and give our recommendations as to how they can materialize their research goals. With the success and prosperity of our customers lies our company’s growth.

VISION

We are here since more than FOUR decades with the promise of staying here for many more years to come. Therefore our style of work is not short term based. We do not believe in “hit and run” strategy. All our efforts are focused in being a long term customer relations based company therefore we provide our customers with long lasting quality products to run problem free for many more years than competitor products.
 

QUALITY FIRST

It must be clearly understood that we'll not allow quality to take second place behind cost or schedule. “Pay more once than paying less more frequently.” That is what we tell our customers to never compromise on quality even if it costs more. Since in the long run our products are going to give less opportunity cost and trouble to the customers.